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HIPAA Notice of Privacy Practices

At Dr. Celena Horton LCSW, Inc. I am committed to protecting your privacy and complying with California privacy laws, including the California Consumer Privacy Act (CCPA). This Privacy Notice explains how we collect, use, and safeguard your personal information. Information We Collect: We collect personal information that you provide to us voluntarily, such as your name, contact details, and other relevant information necessary for the therapeutic process. Therapists may maintain session notes to document discussions and track progress. These notes are kept confidential and are securely stored. ​ How We Use Your Information: Your information is used to provide therapeutic services, including assessment, counseling, and treatment planning. We may use your contact information to communicate with you about appointments, treatment plans, or other relevant matters. ​ Confidentiality: Your personal information is kept confidential, except as required or permitted by law or ethical guidelines, including situations where there is a risk of harm to yourself or others. We do not sell your personal information, and we do not disclose it to third parties without your explicit consent, except as required by law. ​ Security Measures: Your information is stored securely, and appropriate measures are in place to prevent unauthorized access. We retain your information for the duration required for therapeutic purposes and as required by law. After this period, your information is securely and permanently deleted. ​ Your Rights under the CCPA: You have the right to request information about the categories and specific pieces of personal information we have collected about you. You have the right to request the deletion of your personal information. We do not sell your personal information. You have the right to opt-out of the sale of personal information. Use of Cookies: We may use “cookies” on this website. A cookie is a piece of data stored on a visitor’s computer to make browsing the Internet easier for you. It allows us to personalize and enhance your experience on our Website. We also may use cookies to track user trends and patterns. You can turn off cookies in your browser, however, if you turn them off, you will not be able to use website features to their fullest extent. ​ Other Linked Sites: Our website may contain links to third-party websites. Those websites may send/use their own cookies, collect data, or solicit personal information. Whenever you provide personal information online to third-party websites, other people may collect and use information. We are not responsible for the privacy practices or the content of third-party websites. While we strive to protect our users personal information and privacy, we cannot guarantee the security of any information you disclose online to third-party websites, and you do so at your own risk. ​ Security for Protecting Your Personal Information: The security of your personal information is important. When you enter your name, address, and other information on our website forms, it is encrypted using secure socket layer technology (SSL). Your data will be stored in a secure operating environment that is not accessible without authorization. We use security measures to protect your personal information from unauthorized access, disclosure, and other unlawful practice, both during transmission and once it is received; however, information transmitted and stored over the internet and via any wireless network, is not 100% secure, and thus, we are unable to guarantee absolute security. You acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy and any and all information and data exchanged between you and us through our websites cannot be guaranteed. ​ Consent: By using this website, you consent to collecting and using information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. ​ Changes to this Privacy Notice: Dr. Celena Horton reserves the right to update this Privacy Notice at any time. Any changes will be communicated to you through our website, which will require you to check regularly for any updates, or other appropriate means. ​ Contact Information: If you have any questions, concerns, or requests regarding your privacy or this Privacy Notice, please contact us at: Dr. Celena Horton 909-428-7241 Effective Date: 11/24/2023

No Surprises Act

Here at Dr. Celena Horton LCSW, Inc., I want to ensure you're informed about the No Surprises Act, a federal law protecting you from unexpected medical bills. Here's what you need to know: Key Points Check Your Insurance Coverage: Verify mental health coverage with your insurance provider to understand potential out-of-pocket costs. Network Status: Confirm provider network status with your insurance for potential cost savings. Billing Transparency: I am transparent about fees and will discuss costs, payment plans, and potential additional charges before starting therapy. Your Rights Good Faith Estimate: Request a Good Faith Estimate for anticipated service costs before starting therapy. Dispute Unexpected Bills: If you receive a bill you find unexpected or inaccurate, you have the right to dispute it. Commitment: I am dedicated to transparent, predictable mental health care. Use the contact with any questions or concerns. Thank you for choosing Dr. Celena Horton LCSW, Inc. Sincerely, Dr. Celena Horton 909-428-7241 Check this Act out here:

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